Terms of Service

Last updated: January 1, 2026 · SparkleClean, Hampton Roads, VA

1. Services

SparkleClean provides residential cleaning services in Hampton Roads, Virginia. All bookings are subject to availability and confirmation.

2. Payments

Payment is due before service via Zelle or Cash App. Prices are confirmed at time of booking. No hidden fees.

3. Cancellations

Please provide at least 24 hours notice for cancellations. Late cancellations may be subject to a fee.

4. Satisfaction Guarantee

If you are not satisfied with your clean, contact us within 24 hours and we will return to make it right at no additional charge.

5. SMS Communications

By providing your phone number and checking the SMS consent box on our booking form, you agree to receive text messages from SparkleClean. Message types include appointment confirmations, scheduling updates, cleaner dispatch notifications, and service reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not required as a condition of purchase. SMS data will not be shared with anyone except our texting service provider.

6. Liability

SparkleClean carries general liability insurance. In the event of accidental damage, please notify us within 24 hours. We are not responsible for pre-existing damage or wear and tear.

7. Contact

📞 (757) 296-1987 · ✉ hello@sparkleclean.io