SMS / Text Message Policy

Last updated: January 1, 2026 · SparkleClean, Hampton Roads, VA

This policy describes how SparkleClean uses text messaging to communicate with customers under TCPA and carrier guidelines.

Who Sends These Messages

SparkleClean — residential cleaning, Hampton Roads, VA. Phone: (757) 919-3940.

How You Opt In

You consent when you check the SMS checkbox on our website quote form or Sparkle chatbot. The checkbox is unchecked by default — consent is never assumed.

Consent is not required as a condition of purchasing our services.

Types of Messages

Appointment confirmations and reminders
Cleaner dispatch notifications
Scheduling change alerts
Service completion confirmations
Quote follow-ups

We do not send bulk promotional blasts or sell your number.

Message Frequency

Varies by service schedule. Most customers receive 1–3 messages per appointment.

Message & Data Rates

Standard msg & data rates may apply depending on your carrier. SparkleClean charges no additional fees.

How to Opt Out

Reply STOP to any message from SparkleClean at any time. You'll receive one confirmation and no further texts.

Also opt out by emailing hello@sparkleclean.io or calling (757) 919-3940.

How to Get Help

Reply HELP to any message for our contact info and a link to this policy.

Privacy

We never sell or share your number. See our Privacy Policy.